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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Syed R Ahmed

May 1, 2025

5  out of  5
rating by Syed R Ahmed
"Kiya, good customer service, good rate, very satisfied, quick response!"
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Shikuro Adem

April 29, 2025

5  out of  5
rating by Shikuro Adem
"Thank you for you service Yordanos ."
We responded:
"Thank you for your business and support Mr. Adem "
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Avery Williams

April 17, 2025

1  out of  5
rating by Avery Williams
"Terrible customer service from Adanan Nafa and his crew! I was hung up on and ignored on multiple occasions! Was told my insurance was one amount and try to charge me more! He definitely needs more practice in what he’s doing because clearly he doesn’t know! Very disappointed and will be finding a new agent immediately."
We responded:
"Good day Avery, I’m very sorry to hear this. The changes we have made to your policy hasn’t been implemented yet by State Farm underwriting team. I believe my team has communicated this to you and we are only waiting for that change to come through. Please be patient with us till then. Once again, please accept my apologies for the delay as this is out of my hand at the moment. Have a great weekend!!"
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Shakayla Farmer

April 17, 2025

1  out of  5
rating by Shakayla Farmer
"So I thought they had resolved my issue and they have not so I came back and edited my review. He is kind but his staff are very rude and incompetent. Adnan told me one thing and the staff tells me another. The staff rudely hung up on me and then I call back and they send me straight to voicemail It is absolutely unacceptable and ridiculous. It’s very frustrating, especially weeks ago I thought we had resolved this issue and now I see nothing was done. I even tried to switch agents and then they don’t allow you to."
We responded:
"My Apologies Shakayka for your experience, after carefulling looking at your account I did notice there is an increase due to few factors, I will be calling you today you to discuss what we can do to assist you. Have a great afternoon!!"
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abera tsehayou

March 12, 2025

5  out of  5
rating by abera tsehayou
"It is excellent service Awet keep it up your service. I recommend strongly those State Farm agent."
We responded:
"Awet is an amazing manager and I’m glad she was able to help you with your insurance and financial needs!!"
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Zelalem Berihu

March 12, 2025

5  out of  5
rating by Zelalem Berihu
"Fantastic service! Awet is knowledgeable, professional, and truly cares about her clients. Highly recommend!"
We responded:
"Zelalem, you are awesome for this review and your business sir!!"
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Filimon Zewde

March 12, 2025

5  out of  5
rating by Filimon Zewde
"Outstanding agent! Helpful, responsive, and always looking out for the best options. Highly recommend!"
We responded:
"Thank you for the review and support!!"
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X

March 12, 2025

5  out of  5
rating by X
"I can’t thank Awet enough for her outstanding service! She went above and beyond to ensure I had the right coverage, took the time to explain all my options, and made sure I felt confident in my decision. If you need an insurance agent who truly cares, look no further!”"
We responded:
"Thank you so much "
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Maya Sami

March 12, 2025

5  out of  5
rating by Maya Sami
"Thank you Awet for everything you did!!"
We responded:
"Thank you Maya!!!"
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Memed Ababe

March 4, 2025

5  out of  5
rating by Memed Ababe
"The lady it’s helpful and Nice"
We responded:
"Thank you so much!!!"
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Abdul waris Bakshi

February 17, 2025

5  out of  5
rating by Abdul waris Bakshi
"Thank you Abdul samat for your great service!"
We responded:
"Much appreciated Abdul!!"
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ahmadbasit JAMALİ

February 17, 2025

5  out of  5
rating by ahmadbasit JAMALİ
"Thank you Adnan for your service"
We responded:
"We are grateful for your service and business!!"
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Clera Malaker

February 10, 2025

5  out of  5
rating by Clera Malaker
"Adman was incredibly professional and patient!!"
We responded:
"Thank you Clera!!"
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henock worku

February 7, 2025

5  out of  5
rating by henock worku
"Great experience with Awet and thank Adnan"
We responded:
"Thank you for your support and business Henock!!"
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abel seyoum

February 7, 2025

5  out of  5
rating by abel seyoum
"Awet thank you for your service"
We responded:
"We appreciate your loyalty & business Abel!!"
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Tingirt Mitiku

February 7, 2025

5  out of  5
rating by Tingirt Mitiku
"Thank you Awet for your willingness to go above and beyond to help me get my car insurance."
We responded:
"Away is amazing, thank you for the review and have a great evening!!"
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Aref Rahimi

February 7, 2025

5  out of  5
rating by Aref Rahimi
"Thank you Awetash for your great and understandable support I got my insurance in a great deal, she is so nice and respectful person. Thanks"
We responded:
"Thank you for being our loyal customer Aref!!"
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Hanna Sirak

February 7, 2025

5  out of  5
rating by Hanna Sirak
"Great service Awet!!!! Thank you 🙏"
We responded:
"Thank you 🙏 "
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Am M

February 7, 2025

5  out of  5
rating by Am M
"I really appreciate Awet. I got the best service so far"
We responded:
"Thank you 🙏 "
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hanna hailemelekot

February 7, 2025

5  out of  5
rating by hanna hailemelekot
"Thank you Awet for your great service!"
We responded:
"Thank you Hanna!!"
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Yoseph Giday

January 20, 2025

5  out of  5
rating by Yoseph Giday
"A great experience 🔥🔥🔥"
We responded:
"I’m glad to hear this, have a great evening!!"
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Sosina Gebremichael

January 17, 2025

5  out of  5
rating by Sosina Gebremichael
"One of the best customer service experience in a while! Thanks Kiya for being such a humble, respectful, and knowledgeable agent💕. I highly recommend their services; you wouldn’t be disappointed."
We responded:
"Thank you for the review Sosina and we really appreciate your support!"
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Ahmedou Yeslem

December 31, 2024

5  out of  5
rating by Ahmedou Yeslem
"Thank you for your service Awet"
We responded:
"Thank you sir "
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Yamrot Ayalew

December 29, 2024

5  out of  5
rating by Yamrot Ayalew
"Yorndanos was an amazing person she answered all my questions and went over and above to help me. Thank you so much for the amazing customer service."
We responded:
"Much appreciated Yamrot, Yordanso and my team look forward to working with you for many years to come!!"
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Mebrahtom Hiluf

December 28, 2024

5  out of  5
rating by Mebrahtom Hiluf
"Working with Awet and their team has been an absolute pleasure."
We responded:
"Thank you for taking the time to write the review!! I agree with you, Awet is a superstar when it comes to customer service and loves to assist customers with their insurance policies."